Health Canada Warning: CFM Inc.(Majestic Brand) Fireplaces Owners

Notice: The Health Canada advisory was updated on October 15, 2012 to clarify the description of the products affected.

Health Canada has issued a warning advising consumers to stop using certain propane and natural gas free-standing stoves manufactured by CFM Inc. (Majestic brand free-standing stoves) that were sold under the names “Insta-flame” or “Northern Flame.  The models impacted have the series “FSDV22”, “FSDV30” and “FSDV32” within the model number. The model number can also include a prefix (letters before) and suffix (letters after).  Models with the prefix “R” (for example: RFSDV22, RFSDV30 and RFSDV32) are not included in this advisory.  Please click here to read the advisory from Health Canada.

If you have any questions call us at 1.855.299.5667

 

Common Questions

Do I have the fireplace being recalled?

If you have a freestanding fireplace, that looks like a wood stove, it could be a model being recalled. Fireplaces built into the wall and inserts are not affected. The models impacted have the series “FSDV22”, “FSDV30” and “FSDV32” within the model number. The model number can also include a prefix (letters before) and suffix (letters after).  Models with the prefix “R” (for example: RFSDV22, RFSDV30 and RFSDV32) are not included in this advisory.

Where do I find the Model Number?

Typically this is located on a rating plate attached to a little chain on the bottom access door.

What is the risk of using the fireplace?

Based on an advisory from Health Canada, consumers are being advised to stop using Majestic brand fireplaces that bear the trade names Insta-flame or Northern Flame. The models impacted have the series “FSDV22”, “FSDV30” and “FSDV32” within the model number. The model number can also include a prefix (letters before) and suffix (letters after).  Models with the prefix “R” (for example: RFSDV22, RFSDV30 and RFSDV32) are not included in this advisory.  The relief dampers may not function properly causing the excess gas to ignite and then the glass to explode when lighting the fireplace, posing a serious safety risk. Please review the Health Canada Website for more details.

Are there any precautions I should be taking in the meantime?

Do not use the fireplace. If possible, turn off the pilot light and turn off the propane tank (only if this is the only appliance hooked up to the tank).

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